American Airlines Admits It Needs to Do Better Upselling Passengers to Better Seats
Skift
American Airlines Admits It Needs to Do Better Upselling Passengers to Better Seats
American Airlines want to increase revenues in part by up-selling more customers to better seats. Pictured is American's international premium economy product. American Airlines
Skift Take: Delta Air Lines and United Airlines recently told investors they're making big revenue from premium-seat upsells. Not surprisingly, American wants a piece of that action. But it has some IT work to do first.
