United Suspends Its Pet Cargo Service While Investigations Proceed
Skift
United Suspends Its Pet Cargo Service While Investigations Proceed
United Airlines is suspending its pet-shipping program just after it mistakenly sent one dog to Japan instead of Kanas. Ace Pet Moving/United Airlines
Skift Take: United charges a lot of money to ship dogs, and promises on its website "industry-leading comfort and safety features." United hasn't always delivered, so it's probably time to press pause and figure out if there are endemic problems with the program.
