United Weighs ‘Creepy’ Versus ‘Personalized’ and 6 Other Aviation Trends This Week
Skift
United Weighs ‘Creepy’ Versus ‘Personalized’ and 6 Other Aviation Trends This Week
Linda Jojo, executive vice president of technology and chief digital officer at United Airlines, spoke at the inaugural Skift Tech Forum on June 12, 2018, about the pitfalls of personalization. Pictured are some United ExpressJet planes.
Skift Take: This week in aviation news, at the inaugural Skift Tech Forum, United discussed how to balance personalization with privacy when using customers' data. We also analyzed the ongoing saga, or rather downward spiral, of South African Airways.
